Terms & Conditions
hi774 Online Gaming Platform

1. Introduction

These Terms & Conditions ("Terms") constitute the entire legal agreement between you ("Player", "User", "you") and hi774 ("hi774", "we", "us", "the Platform") governing your access to and use of the hi774 online gaming and sports betting platform accessible at hi774.vip.

hi774 is an online gambling and sports betting platform serving the Bangladesh market. The platform offers cricket betting, live casino games, slots, table games, and crash games. All services are provided in Bangladeshi Taka (BDT) and are designed specifically for adult players located in Bangladesh.

These Terms apply to all areas of the hi774 platform, including the sportsbook, live casino, slots lobby, cashier, account management portal, promotional offers, customer support interactions, and any mobile-optimised version of the platform accessible via a web browser. By using any part of the platform, you accept these Terms without reservation.

hi774 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms. Where changes are material, hi774 will endeavour to provide reasonable notice to registered players via the email address on file.

2. Eligibility

Use of the hi774 platform is subject to the following eligibility requirements, all of which must be met at the time of registration and continuously thereafter:

• Age: You must be at least 18 years of age. hi774 is strictly an 18+ platform. Gambling by persons under the age of 18 is prohibited. hi774 conducts age verification checks as part of the registration process and may request additional documentation at any time.
• Residency: The hi774 platform is operated for and marketed to players based in Bangladesh. Players accessing the platform from jurisdictions where online gambling is explicitly prohibited by local law do so at their own risk and in violation of these Terms.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under applicable law. Persons who have been declared legally incompetent or who are subject to a self-exclusion order — whether imposed by hi774 or any other operator — are not eligible to register.
• One Account Per Person: Each individual may hold only one registered account on hi774. The creation of multiple accounts by the same person is prohibited and will result in the closure of all associated accounts and the forfeiture of any balances derived through multi-account activity.

hi774 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by hi774 may result in account suspension or permanent closure.

3. Account Registration

To access the full range of hi774 services, you must register a player account. The registration process requires you to provide accurate, current, and complete information including, but not limited to, your full legal name, date of birth, residential address (including city and district within Bangladesh), mobile phone number, and a valid email address.

You are solely responsible for ensuring that all information provided during registration is truthful and up to date. Providing false, misleading, or inaccurate information is a material breach of these Terms and may result in immediate account closure, forfeiture of funds, and referral to relevant authorities.

3.1 Account Verification

hi774 operates a Know Your Customer (KYC) verification process in accordance with responsible gaming and fraud prevention obligations. You may be required to submit one or more of the following documents to verify your identity and address:

• National Identity Card (NID) issued by the Government of Bangladesh
• Valid passport
• Driver's licence
• Recent utility bill or bank statement (for address verification, dated within 90 days)
• Mobile wallet account confirmation (for bKash, Nagad, or Rocket payment verification)

hi774 reserves the right to suspend withdrawal processing pending successful KYC verification. All documents submitted are processed and stored in accordance with the hi774 Privacy Policy.

3.2 Username and Password

Upon registration, you will create a username and password that serve as your login credentials for the hi774 platform. You are responsible for maintaining the strict confidentiality of these credentials. You must not share your login details with any third party. hi774 will never ask you for your password via email, live chat, or telephone.

If you believe your account credentials have been compromised, you must contact hi774 support at [email protected] immediately. hi774 cannot accept liability for losses incurred as a result of unauthorised access where the player has failed to take reasonable steps to protect their credentials.

4. Deposits & Withdrawals

All financial transactions on the hi774 platform are conducted in Bangladeshi Taka (BDT). hi774 does not apply currency conversion fees. The amount deposited in BDT is the amount credited to your gaming account, and the amount won in BDT is the amount available for withdrawal.

4.1 Accepted Payment Methods

hi774 currently supports the following deposit and withdrawal methods:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank
• Card Payments: Visa, Mastercard (where supported by the issuing Bangladeshi bank)

Minimum deposit and withdrawal thresholds apply and are displayed in the hi774 cashier at the time of transaction. hi774 reserves the right to add, remove, or modify available payment methods at any time. Players will be notified of any material changes via the platform or registered email.

4.2 Withdrawal Conditions

Withdrawals are processed exclusively to the same payment method used for the corresponding deposit, where technically possible. This policy exists to prevent money laundering and to protect player funds. Before any withdrawal is processed, the following conditions must be met:

• Your account must have completed KYC verification.
• Any active wagering requirements attached to bonus funds must be fully satisfied.
• The withdrawal amount must meet the minimum threshold set in the cashier.
• No active investigation into your account for fraud, multi-accounting, or prohibited conduct.

Verified accounts in good standing can generally expect same-business-day withdrawal processing to mobile wallets including bKash and Nagad. Bank transfer timelines may vary depending on the receiving institution.

5. Bonuses & Promotions

hi774 offers various promotional bonuses, free bets, and cashback programmes to registered players. All promotions are subject to the specific terms attached to each offer, which are published on the relevant promotional page. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms take precedence.

5.1 Wagering Requirements

Most bonus offers carry a wagering requirement, expressed as a multiplier (e.g., 10x, 20x, 30x). This means the bonus amount — and in some cases the deposit amount — must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn as real money. The applicable wagering requirement is clearly stated on each promotion's detail page.

5.2 Bonus Abuse

hi774 actively monitors for bonus abuse, including but not limited to: claiming the same promotional offer via multiple accounts, placing low-risk or arbitrage bets to satisfy wagering requirements without genuine gaming activity, and exploiting errors or software bugs to generate unintended bonus credits. Any account found to be engaging in bonus abuse will have the relevant bonus cancelled, may have associated winnings voided, and may be subject to permanent account closure.

5.3 Promotional Changes

hi774 reserves the right to withdraw, amend, or cancel any promotional offer at any time, with or without prior notice, where circumstances require. Where a promotion is time-limited, the offer expires at the advertised deadline regardless of when it was claimed.

6. Betting Rules

The hi774 sportsbook covers cricket (BPL, T20 World Cup, IPL, Bangladesh Tigers internationals), football, kabaddi, hockey, and other sports. All bets are subject to the specific rules applicable to the relevant sport and market, which are published in the hi774 sportsbook rules section. The following general betting rules apply across all markets:

• Bets are accepted at the odds displayed at the time of placement. hi774 reserves the right to refuse any bet at its sole discretion without being required to state a reason.
• In the event of an obvious pricing error ("palpable error"), hi774 reserves the right to void the affected bets and return stakes to the player's account.
• Minimum and maximum bet stakes apply per market and are displayed in the bet slip before confirmation.
• Live in-play bets are accepted subject to ongoing market availability. hi774 may suspend in-play markets at any time without notice, including during critical match moments.
• Winnings are credited to your hi774 account balance promptly following the official settlement of the relevant event. Settlement is based on official results as confirmed by the relevant sports governing body.
• In the event of a match abandonment, postponement, or cancellation, bets will be settled in accordance with the specific rules for the relevant sport. Typically, bets on abandoned matches are voided and stakes returned unless a specific period of play threshold has been met.

7. Casino Games

hi774 offers a live casino and slots lobby powered by certified third-party game providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. All games on the hi774 platform use certified random number generators (RNG) or live dealer technology sourced from regulated studios. Return-to-player (RTP) rates are independently audited by the respective game providers.

hi774 does not interfere with game outcomes and does not operate proprietary games where the house advantage has been altered beyond the published RTP. Players acknowledge that casino gaming involves risk and that the house maintains a mathematical edge over time. Past results do not indicate or guarantee future outcomes.

Game malfunctions or technical errors that affect the outcome of a game round will result in the affected round being voided and the bet stake returned to the player. In the event of a dispute regarding a game outcome, the game server log maintained by the provider is the definitive record.

8. Prohibited Conduct

The following activities are strictly prohibited on the hi774 platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and will result in immediate account suspension, investigation, and potentially permanent closure:

• Fraud and Misrepresentation: Providing false personal information, using stolen payment credentials, or engaging in identity theft or impersonation.
• Multi-Accounting: Opening, operating, or benefiting from more than one player account on hi774, whether alone or in cooperation with others.
• Collusion: Cooperating with other players to gain an unfair advantage in poker or any other multiplayer game format offered on the platform.
• Automated Betting: Using bots, scripts, macros, or any automated software to place bets or interact with the platform without genuine human input.
• Match Fixing and Insider Information: Placing bets based on non-public inside information, or in any way participating in the fixing of sporting events.
• Chargeback Abuse: Initiating unjustified payment chargebacks with a payment provider after funds have been used on the platform.
• Money Laundering: Using hi774 as a mechanism to launder proceeds of criminal activity. hi774 reports suspicious activity in accordance with applicable financial crime obligations.

9. Account Suspension & Closure

hi774 reserves the right to suspend or permanently close any player account at its sole discretion. Circumstances that may lead to suspension or closure include, but are not limited to: breach of these Terms, suspected fraud, suspected prohibited conduct, failure to complete KYC verification within a reasonable timeframe, or at the request of the account holder.

Where an account is closed due to a breach of these Terms by the player, hi774 may retain any balance in the account pending investigation. Where the investigation concludes that no breach occurred, the balance will be returned to the player via their registered payment method. Where a breach is confirmed, funds directly linked to the breach activity may be forfeited.

Players who wish to close their own account may do so voluntarily by contacting support at [email protected]. Voluntary closure requests will be processed within a reasonable timeframe. Players exercising self-exclusion for responsible gaming reasons should clearly state the reason so that appropriate safeguards can be applied.

10. Responsible Gaming

hi774 is committed to promoting responsible gaming and protecting players from the potential harms associated with excessive gambling. The following tools are available to all registered players at no cost:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts directly in your account settings.
• Session Time Reminders: Configure time alerts to remind you of how long you have been active on the platform.
• Cooling-Off Period: Take a temporary break of 24 hours, 48 hours, or 7 days. During a cooling-off period, your account remains open but no deposits or bets can be placed.
• Self-Exclusion: Permanently or temporarily exclude yourself from the hi774 platform. Self-exclusion requests are processed within 24 hours. During self-exclusion, marketing communications will also be suspended.

If you believe gambling is having a negative impact on your finances, relationships, or mental health, please contact hi774 support at [email protected] for immediate assistance. hi774 support staff are trained to handle responsible gaming enquiries with sensitivity and discretion, 24 hours a day in Bangladesh Standard Time (BST, UTC+6).

11. Privacy & Data Protection

hi774 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions by reference. By registering an account on hi774, you consent to the collection and processing of your personal data as described in the Privacy Policy.

hi774 uses player data for the purposes of account management, identity verification, fraud prevention, regulatory compliance, customer support, and the delivery of personalised promotional offers where the player has consented to marketing communications. Player data is never sold to third parties. Data is shared with third-party service providers only where necessary for the operation of the platform, and only under data processing agreements that require those providers to maintain appropriate security standards.

All personal data and financial transaction data transmitted between your device and hi774's servers is protected by 256-bit SSL encryption. hi774 does not store full payment card numbers. Mobile wallet payment tokens are stored in accordance with the security standards of the respective payment provider (bKash, Nagad, Rocket, Upay).

12. Intellectual Property

All content on the hi774 platform — including but not limited to the hi774 brand name, logo, website design, page layouts, graphics, text, software, game interfaces, odds data, and promotional materials — is the exclusive intellectual property of hi774 or its licensed content providers. Nothing in these Terms grants you any right, licence, or interest in any hi774 intellectual property.

You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or otherwise exploit any content from the hi774 platform without the prior written consent of hi774. Unauthorised use of hi774 intellectual property may result in legal action.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe remains the intellectual property of the respective studio. hi774 operates such games under licence and has no authority to grant sub-licences to players or third parties.

13. Limitation of Liability

To the fullest extent permitted by applicable law, hi774 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of the platform, including but not limited to: loss of winnings due to technical failure, loss of data, loss of profits, or any other financial loss not directly caused by hi774's proven negligence or wilful misconduct.

hi774 makes no warranty that the platform will be available uninterrupted, error-free, or free from security vulnerabilities at all times. Planned and unplanned maintenance periods may cause temporary service interruptions. Where a platform outage causes a material disruption to an in-play bet or casino game round, hi774 will assess each case individually and apply a fair resolution consistent with the available evidence.

In no event shall hi774's total aggregate liability to any player exceed the total net deposits made by that player to their hi774 account in the 12-month period immediately preceding the event giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.

14. Amendments to These Terms

hi774 reserves the right to amend these Terms & Conditions at any time. Where amendments are material — meaning they substantially affect player rights or obligations — hi774 will provide at least 14 days' advance notice to registered players via the email address on file or via a prominent notice displayed on the platform upon login.

Where amendments are minor or administrative in nature (for example, correcting typographical errors, updating contact details, or clarifying existing provisions without changing their substance), they may be applied without prior notice.

Your continued use of the hi774 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to an amendment, you must cease using the platform and may request account closure by contacting [email protected].

The version of these Terms currently in effect is always available at hi774.vip/terms-conditions. The "Last Updated" date at the top of this document indicates when the most recent revision was made.

15. Contact Us

If you have any questions about these Terms & Conditions, wish to make a complaint, or need to report a suspected breach, please contact the hi774 support team:

• Email: [email protected]
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
• Response Time: hi774 aims to respond to all written enquiries within 24 hours of receipt.

For responsible gaming emergencies or self-exclusion requests requiring immediate action, please include the words "URGENT: SELF-EXCLUSION" in your email subject line to ensure priority handling by the hi774 support team.

hi774 values every player interaction and is committed to resolving all disputes and enquiries in a fair, timely, and transparent manner. Players based across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh can all reach our support team through the same channel with equal priority.